Privacy Policy

Privacy Statement of Volaromode

At Volaromode (the "Website" or "we"), we take the protection of your personal information very seriously. This privacy policy explains how we collect, use, and share your personal information when you visit our Website or make purchases.

Contact details

If you have any questions, require further information, or wish to make a complaint after reading this privacy statement, please contact us by email at info@volaromode.com .

Collection of Personal Data

During your visit to our website, we collect certain data about your device and your interaction with the website. We also collect information necessary to process your orders. When you contact our customer service, we collect additional data to better serve you. In this document, we refer to all information that can be used to identify you as "Personal Information." Below, you'll find an overview of what personal information we collect and why.

Data from Your Device

  • Reason for collection : To correctly display the Website and to perform analyses to improve functionality.
  • Method of collection : Collected automatically through cookies, log files, web beacons, tags or pixels during your visit to our Website.
  • Sharing for business purposes : Data is shared with Shopify, our e-commerce partner.
  • Information collected : Browser type, IP address, time zone, cookie settings, pages or products visited, search queries, and website interactions.

Order information

  • Purpose of collection : To provide products or services in accordance with our agreement, process payments, arrange for shipping, and provide invoices and order confirmations. We also use this information to communicate with you, detect and prevent fraud, and (if applicable) send you promotions or information about our products and services.
  • Collection method : Collected when placing an order.
  • Sharing for business purposes : Data is shared with Shopify for order processing.
  • Information collected : Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing Your Personal Data

To effectively provide our services and fulfill our contractual obligations, we share personal data with service providers. For example:

  • We partner with Shopify to manage our online store. Read their privacy policy for more information about how they use your data: Shopify Privacy Policy .
  • Your information may also be shared when required by law, for example, to comply with regulations, respond to legal requests such as subpoenas or search warrants, or to protect our rights.

Use of Personal Data

The personal information we collect is used to:

  • Products to offer
  • To process payments
  • To fulfill and ship your orders
  • To inform you about new products, services or offers

Legal Basis for Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation.

Contact Us:

Opening hours:

  • Monday - Friday : 08:00 - 18:00
  • Saturday - Sunday : 11:00 - 17:00

We aim to respond to your email within 24 hours.